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Job Title: Commercial Account Rep

Company Name: EMC Corporation
Location: Atlanta, GA
Profession: Account/Customer Support

Job Description:

Business EMC
Location(s) US - Arizona - Scottsdale
US - Connecticut - Norwalk
US - Connecticut - Rocky Hill
US - Florida - Boca Raton
US - Florida - Miami
US - Georgia - Atlanta
US - Kansas - Kansas City
US - Louisiana - New Orleans
US - Maryland - Columbia
US - New York - New York City
US - North Carolina - Charlotte
US - Ohio - Cleveland
US - Oklahoma - Tulsa
US - South Carolina - Columbia
US - South Carolina - Greenville
US - Tennessee - Memphis
US - Virginia - Glen Allen
US - Virginia - McLean
US - Washington DC
Title * Commercial Account Rep
Requisition ID 44430BR
Job Description EMC Corporation is the world leader in information storage systems, software, networks, and services that store, protect, move, manage and access the explosion of content. EMC solutions are enabling enterprises of all kinds to unite information as one resource, harness it as one source of value, and leverage it as one asset to reach the goals of the organization. If you thrive in a challenging, results-oriented, and rewarding environment take a closer look at one of Fortune's 100 Best Places to Work, EMC Corporation.


Experience and Education


–5+ Years of Technical Sales Experience.
 



2+ Years of Storage or IT Infrastructure (IP/Security/Software/Server) related Sales experience.



3+ years of achievement and consistently ranked in the top 20% of your sales organization.



Bachelors Degree.



The ability to present highly complex technical and business concepts to all levels of an organization.



A Proven track record of 5 years of progressive accomplishments within your field of work and tenure with current employer of at least 2 years.



Responsibilities


 


Generates revenue and profit margin for EMC in their assigned accounts and territories.


Works closely with a network of channel partners to ensure the successful marketing of EMC solutions.



Prospecting & Planning: Identifies high potential sales opportunities (with customer and Area Field Manager) and prioritizes them. Builds rapport and educates customer with the use of internal and external resources.



Qualifying & Analysis: Leads and develops account strategy using customer's growth plans, budget, and project timelines.



Proposing & Closing: Submits and presents the customer with a finalized collaborative proposal with solutions, justifications, and expected results to overcome objections and win the business with maximum revenue/margin.



Validating Value: Engages sales management to validate the business impact with the CXO level.



Building a Business Case: Articulates EMC Value and provides an overview of EMC products and services.



Implementing: Oversees the implementation of the proposed solution by the integrated account team.



Insures high post sales satisfaction that enables repeat business with customers
EMC is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace.


 


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This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.
This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.
This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.
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