Travel Percentage: 75% - 100%
Position Description
Manhattan Associates is seeking a Principal Technical Consultant to join our Professional Services Organization. As a Principal Technical Consultant, you will lead the technical implementation of Manhattan Associates Planning, Forecasting, and Replenishment solutions in accordance with our customers’ business requirements. As a technical lead, you will be responsible for the integration analysis, integrated solution design, generation of functional specifications, custom development technical configuration, application simulations and application troubleshooting.
Position Responsibilities:
• Participate in discovery and definition of client’s business objectives.
• Propose integration design solution.
• Design system operation processes (i.e., disaster recovery, integration error, jog sequencing, performance monitoring).
• Participate in the application configuration per the business requirements of the client.
• Lead system sizing and application performance initiatives.
• Support business lead in troubleshooting and product feature scenario testing.
• Educate customers on technical operations and support of application.
• Effectively work, track, and report against project plan.
• Lead the application custom development in adherence to Manhattan Associates Custom Development Methodology that enables base product upgradeability and supportability.
• Create strong relationships with client
• Effectively lead meetings and manage client expectations
• Mentor and oversee consultant staff on engagements.
• Assist with project management duties as assigned by the Program Manager on engagements.
• Deliver on-time, on-budget deliverables for individual tasks and tasks assigned to your team.
• Continued growth in new technology areas as dictated by application direction.
• Adherence and contribution to Manhattan Associates implementation methodology.
• Identify cross-sell and up-sell opportunities and assist with sales presentations along with the Manhattan Associates sales team.
Position Requirements
• Bachelor’s Degree in Business, Computer Science or related field. Advanced degree is a plus.
• 7+ years experience in enterprise integration and customization.
• 4+ years industry experience in domain of supply chain, planning, or inventory management solutions.
• Excellent interpersonal and presentation skills.
• Proven client-facing consultative skills.
• Expert in SQL (Oracle preferred), UNIX scripting, Query/DB optimization.
• Familiarity with Java, JSP, PL/SQL, ANT.
• Ability to demonstrate troubleshooting and diagnostic skills
• Implementation experience with supply chain or distribution planning systems.
• Supervisory and team lead experience on multiple implementations.
• Exceptional written and verbal communication skills.
• Up to 100% travel may be required.
Manhattan Associates is at the forefront of the most innovative technologies, in a business casual environment that provides plenty of opportunity for growth. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates new possibilities. Manhattan Associates is an Equal Opportunity / Affirmative Action Employer.
In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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