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Job Title: SERVICE MANAGER

Company Name: Godwin Pumps of America, Inc.
Location: Atlanta, GA
Profession: Logistics and Distribution

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Job Description:



Openings Are Available in the Following Locations:



  • Atlanta, GA

  • Portland, OR




General Description


Utilize individual technical, communication, mechanical and product skills to manage the operations of a branch consisting of equipment delivery and pick-up, fleet equipment repair and services, parts inventory and shipping and receiving.



Oversee the activities of the Dispatcher to ensure all aspects associated with the delivery and pick-up of Godwin pumping equipment are conducted in a time-and cost-efficient manner.  Ensure all Department of Transportation (DOT) regulations are being followed in terms of hours of service and logbook documentation.  Monitor quality of rental paperwork (rental contracts, pick-up slips) as completed by drivers.  



Oversee the activities of shop/field mechanics to ensure Godwin equipment is being properly maintained on a timely basis and meeting customer needs for repair and service.  Serve as a quality control check for all repaired Godwin equipment prior to delivery on next rental.  Conduct an initial evaluation of equipment returning from rental to assess the potential for chargeable damages.  Report findings to the appropriate sales engineer or manager and provide labor estimates as needed.  Oversee the repair and service of all Godwin delivery, service and sales vehicles.  Field service calls from customers concerning equipment-related problems.  

Prepare weekly fleet mileage report for submission to home office and ensure repair to equipment is properly documented.  Oversee housekeeping and general condition of the shop area with an eye toward safety and efficiency and ensure all pumping equipment and accessories are properly stored.  

Develop and maintain an off-hour on-call list of mechanics to respond to emergency equipment repair needs.



Job Requirements



  • Strong knowledge of diesel, gas and electrical motors

  • Strong knowledge of hydraulics and pneumatics

  • Strong management skills to include supervisory responsibility

  • Strong oral and written communication skills

  • Strong organizational skills

  • Ability to comprehend, think effectively and react appropriately under pressure


Physical Requirements




  • Ability to lift and carry up to 70 pounds frequently on a daily basis

  • Ability to stand, walk, bend and squat

  • Ability to push and pull

  • Ability to twist and reach over head

  • Ability to grasp and squeeze








Environmental Conditions




  • Mostly shop oriented, but may be intermittently exposed to job site conditions and hazards, i.e., petrochemical refineries, mill, mines and quarries, construction sites, industrial/power plants, waste water treatment plants, etc.

  • Intermittent exposure to all outdoor weather conditions and job site noise.






Licenses/Specialized Training




  • Five plus years experience in related field of equipment repair and servicing preferably in construction or industry.

  • Commercial drivers license preferred.

  • Forklift certification preferred.





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