PRODUCT MARKETING MANAGER CONTACT CENTER INDUSTRY

OpenSpan is seeking an experienced individual capable of taking ownership go-to-market strategy and execution of marketing programs within the Contact Center market.

Responsibilities include:

    * Define go-to-market strategy for achieving market adoption of OpenSpan Platform within contact center industry
    * Create effective messaging that highlights OpenSpan?s key value propositions
    * Plan and manage demand creation programs to include Industry and Partner Conferences, Webcasts, E-mail Campaigns and other programs; working with the marketing team to execute these programs
    * Create compelling sales tools including web content and demos, collateral, presentations, case studies, selling guides and related tools
    * Participate in industry awareness activities including press and analyst briefings, creation of editorials and articles and other related activities
    * Assist as necessary on customer and partner engagements
    * Manage to defined marketing budget
    * Tracking and reporting key metrics
    * This is a highly visible position in a rapidly growing software company

Note that travel of approximately 20% to 30% should be anticipated, including some international travel.

Required Skills and Experience:

    * Minimum 3-5 years of software product marketing experience
    * Experience marketing software or other technical products to contact center industry
    * Must have excellent written and verbal/presentation communication skills. Must be comfortable presenting to senior level customer contacts, journalists and industry analysts
    * Experience creating compelling collateral and other sales tools; highlighting key value propositions to different audiences
    * Strong analytical skills required
    * Enthusiasm and energy to ensure projects are completed effectively and in a timely manner
    * Ability to thrive in a fast-growing environment
    * Must be able to juggle multiple tasks and function well under pressure