The Product Manager, Integrated Metering Solutions, is responsible for the management of Prenova’s integrated metering services offering which incorporates both our energy supply and demand side service offerings. This position requires administration of the complete product management life cycle, including end-to-end management of the product services requirements, its development process and coordination of its delivery into production and post-launch activities. The Product Manager must thoroughly understand Prenova’s energy supply and energy demand side services work, how our clients utilize our services, what the competition offers and how we differ. The Product Manager, Integrated Metering Solutions position was created to bring our integrated supply/demand metering energy management service offering to market on time and at a high quality level.
Essential Duties & Responsibilities:
Competency
Essential Responsibility
Percentage
Managing Product Services Requirements 30%
* Research & analyze market needs based on feedback from Prenova’s prospects, clients, partners, employees, energy information systems and competitive analyses.
* Assess feedback from marketing research to determine the requirements and capabilities for the service.
* Create specification documents for the service offering.
* Prioritize the service offering requirements.
* Prepare business case, business plans and Return on Investment (ROI) for the service offering.
* Collaborate with the organizational leaders (executive team, technical architect, development, operations, client service and sales organization) to define the services release requirements.
* Maintain specification documents for the services lifecycle.
Monitoring Services Development 30%
* Organize initial planning sessions to introduce service-offering requirements to engineering.
* Collaborate with the development project manager to assemble teams and create a detailed release plan and schedule.
* Monitor services development activities to ensure Product Release Plan and Schedule are on-target from a development perspective.
* Coordinate concurrent Alpha testing, Beta testing and market release activities for the service offering.
Managing Services Deployment and Gathering Feedback 20%
* Align resources for Alpha and Beta testing.
* Manage market release activities.
* Write services overview, feature and benefit comparisons and services marketing materials.
* Create Statement of Work (SOW) to define the capabilities and operational deliverables of the service.
* Conduct sales and internal training sessions, sales calls and win/loss analyses.
* Develop and report on product service performance and satisfaction metrics (e.g. monthly, quarterly, etc.)
* Collect and categorize feedback from prospects and customers new services and enhancements for new product development analyses.
* Collect feedback over medium and long-term periods to maintain specification documents.
Supporting Sales Activities 20%
* Provide support/assistance to the sales organization relative to the service offering.
* Assist the sales process through direct interaction with prospects and clients.
* Participate in the development of sales collateral.
Required Qualifications
1. Skills and Abilities:
Ability to demonstrate excellent communication and interpersonal skills.
Exceptional project and people management skills.
Excellent writing skills, especially in creating business plans, services requirements and specifications documents
Expert prioritization and organization skills, especially the ability to multi-task.
Ability to communicate with all areas of the company and with prospects and clients.
Sound leadership and negotiating skills.
trong market research skills.
Demonstrate ability to coordinate and work at a high level of activity under a variety of conditions and constraints.
Ability to set, manage and deliver upon mutually agreed upon goals.
Strong organization and planning skills.
Demonstrated resourcefulness.
Products management or development exposure in these technical environments:
i. Windows environments using complex RDBMS (SQL Server)
ii. Internet protocols and technologies (TCP/IP, XML)
2. Education (minimum/preferred):
Undergraduate degree in Engineering, Computer Science, Information Technology, or related field.
Advanced degrees are highly desired, but not required.
Product management certifications, coursework and affiliation desirable.
CEM (Certified Energy Manager) / ASHRAE certification, coursework desirable.
3. Experience:
5+ years progressive experience in product management; previous hands-on experience with managed services offering a plus.
Solid experience in technical product management with active participation in minimum two (2) major product release lifecycles of a commercially successful product.
Energy management (supply or demand side) experience a must.
Utility metering/smart metering experience or knowledge a must.
Utility based demand response experience or knowledge a must.
Business Development experience a plus.
Experience with various Microsoft programs, including but not limited to Word, Excel, Outlook, PowerPoint, Publisher, as well as Photoshop and Quark.
4. Personality (The successful candidate will demonstrate the following characteristics/skills):
Client-focused
Strategic vision
Effective leadership
Creative
Hardworking
Attention to detail
Efficient
Self-starting
A team player
Willingness to learn new skills
Working Conditions
80% of the time is spent in the office environment; 20% of the time is spent traveling to meet the needs of the business and its product services efforts.
General Statement:
The duties listed are position-specific and are intended to describe the general nature and level of work being performed. They are not to be construed as a complete list of the many duties to be performed under a position title or those to be assigned and performed temporarily outside a team member’s normal line of work.
Careers at Prenova
Prenova supports a challenging work environment, where integrity, problem-solving, and personal commitment are key. In joining Prenova, you’ll work with visionary leaders, technology experts, and some of the most dedicated colleagues in the nation.